New licence has arrived from CRT - but do they want me to pay again?

Six days ago I received an invitation from Canal and River Trust to renew the licence for Jubilee. Then next day I did so online. The day after that the money left my bank account. Three days later (yesterday) the new licence came in the post. Quick service, CRT, have a brownie point.

Ally and Ben are visiting us near the end of this month - I'll have to try to remember to give them the relevant bits to stick in the windows.


I was a little surprised to receive with the new licence an invoice for what looks like another £804.60. But I've already paid! That's why CRT sent me the licence! Nowhere on the invoice does it acknowledge my payment.


I don't find this terribly friendly. It's a good thing, in one way, that the amount is so large. Even I am unlikely to forget that I've paid.

I'll have that brownie point back.